Shipping Policy
Welcome to Be You Perfumes, owned and operated by Rihana Sensetics. We are committed to delivering your orders safely and efficiently across India. Please read this Shipping Policy carefully to understand our shipping practices.
1. Shipping Coverage
At present, Be You Perfumes ships products within India only. We do not currently offer international shipping.
2. Order Processing
- Orders are typically processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays, public holidays, or during non-business hours may be processed on the next working day.
- During high-demand periods, launches, or festive seasons, processing times may be slightly extended.
3. Estimated Delivery Time
We strive to deliver your order as quickly as possible.
- Standard Delivery: Most orders are delivered within 3–4 business days from dispatch.
- Extended Delivery: Due to factors beyond our control—such as adverse weather conditions, heavy rainfall, natural disasters, courier delays, remote locations, public holidays, or other unforeseen circumstances—delivery may take 5–7 business days.
These timelines are estimates and should not be treated as guaranteed delivery commitments.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase. Promotional free shipping offers may be available from time to time at our discretion.
5. Order Tracking
Once your order is shipped, tracking details may be shared through the registered email address, SMS, or other available communication channels, enabling you to monitor the shipment status.
6. Delivery Address Accuracy
Customers are responsible for providing complete and accurate shipping information. Be You Perfumes shall not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate addresses or contact details provided by the customer.
7. Failed Delivery Attempts
If a delivery cannot be completed due to customer unavailability, refusal to accept the shipment, or incorrect address information, additional delivery attempts or return shipping procedures may apply depending on the courier partner's policies.
8. Damaged or Tampered Packages
If your package appears damaged, tampered with, or opened at the time of delivery, we recommend refusing acceptance where possible and contacting our customer support immediately with photographs or videos for review.
9. Force Majeure
Be You Perfumes shall not be held liable for shipping delays or delivery failures arising from circumstances beyond our reasonable control, including but not limited to severe weather, floods, strikes, transportation disruptions, government actions, pandemics, or other force majeure events.
10. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any revisions will become effective immediately upon publication on our website.
11. Contact Us
For shipping-related questions or assistance, please contact:
Be You Perfumes
Owned & Operated by Rihana Sensetics
Email: support.beyouperfume@gmail.com
Customer Care: +91 9959445588
Registered Address:
4th Floor, Siri Residency, Plot-68, Road No. 1,
Rajeev Nagar, Yousufguda Post,
Hyderabad – 500044, Telangana, India.